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Sales & Marketing: Ticket Sales
Inside Sales Representative - Worcester Sharks (Worcester, MA)

Looking for a way to jump start your career in sports? The Worcester Sharks are looking for passionate individuals to become a part of our Inside Sales team. You’ll learn the ins and outs of selling out an arena, networking and meeting the needs for all of your clients. You’ll reach out to fans that have come out in the past and expressed interest at special events. You’ll take prospective clients on exclusive behind the scenes tours and attend Worcester Sharks home games. Inside Sales Representatives are responsible for producing revenue through the sale of full-season tickets, flex ticket packages and mini-plan packages, primarily to individuals in and around Worcester.

Major Responsibilities and Representative Tasks

  • Selling Worcester Sharks full season tickets, flex ticket packages and mini plan packages
  • Meet and exceed monthly goals
  • Develop returning and new business
  • Provide great customer service to all accounts
  • Will be required to meet weekly outbound call numbers
  • Ability to work non-traditional hours including weekends and game days
  • Attend special events as assigned sponsored by the Sharks


  • Must have a passion for sales & a strong work ethic
  • College degree preferred
  • Excellent customer service and computer skills
  • Excellent communication skills.
  • Must possess a high level of energy.
  • Must be a motivated self-starter.
  • Time management skills are crucial.

Corporate Values:


All Employees


We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community through

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.


We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do


We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due


We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative


We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back


No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.

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