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Current available jobs in Sales & Marketing:





Sales & Marketing: Marketing
Arena Marketing Coordinator - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Marketing Coordinator, under the direction of the Arena Marketing Manager, assists in the creation and execution of marketing and communication plans to drive ticket sales and fan engagement for events at SAP Center.


Major Responsibilities and Representative Tasks
• Assist in executing media plans that include TV, radio, print, digital, outdoor and grassroots, and manage fulfillment including traffic, script writing, production, etc.
• Track event marketing budgets, media schedules and sales data
• Assist and/or manage content updates and fulfillment for SAP Center website, email database and in-arena marketing assets
• Implement social media plans for SAP Center social media platforms
• Research and pursue marketing cross-promotional opportunities by exploiting all internal marketing opportunities as well as developing a network of local contacts for external opportunities
• Manage and fulfill “added-value” contests and other promotions
• Complete marketing design projects as assigned (ability to use Photoshop, Illustrator, Publisher, or other design programs)
• Work with external advertising creative agencies to fulfill print, radio, TV and outdoor media executions
• Manage fulfillment of all on-site promotions during SAP Cenrter events
Performance Measurement
The following measurement methods are intended to provide a sound basis for assessing the performance of the jobholder in this position.
• Ticket Sales Revenue for arena events
• Quality level and timeliness of project execution
• Vision, Mission and Values alignment
• Self-development goals

Other Tasks and Projects as business dictates and requires


Competencies and Qualifications
• Bachelor’s degree (B.A.) from a four-year college or university; degree in Marketing, Business or Communications preferred
• 1-2 years professional experience in the live sports or entertainment industry; Arena marketing experience a plus
• Proficiency in Microsoft Office applications; Knowledge of Photoshop, InDesign and/or Illustrator a plus
• Able to multitask in a fast-paced, deadline driven environment and organize work according to changing priorities while maintaining a focus on department goals
• Attention to detail is a must
• Excellent interpersonal skills; ability to maintain quality working relationships with several internal departments, especially sales staff, as well as external agencies, media partners, community organizations, etc.
• Ability to think “outside the box” and come up with creative ideas
• Ability to make quick and complex decisions under pressure
• Ability to conceptualize and provide feedback
• A positive attitude, self-confidence, professionalism, integrity, motivation, and a very strong work ethic.
• Must be able to work long, flexible hours including evenings, weekends and holidays


Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


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Sales & Marketing: Client Relations/Customer Service
Account Service Manager-Season Tickets - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Account Service Manager, under the direction of the Director of Ticket Sales, performs ticket sales, retention, and customer service activities as it relates to season ticket accounts and general ticket-related services.

Major Responsibilities and Representative Tasks
• Establish and maintain client relationships that will result in client satisfaction and retention.
• Create and track mandatory touchpoint opportunities per account.
• Implement renewal cycle steps and meet deadlines as instructed.
• Act as main liaison between the San Jose Sharks and the ticket holder.
• Oversee execution of the client amenities and services to optimize client experience and maximize sales profitability.
• Participate as a team member through meetings and informal support to other team members and support staff, to maximize customer service, retention efforts, and sales performance.
• Perform Game / Event requirements as needed.
• Interact with other Sharks/Arena departments to provide a cooperative, client-oriented focus for all operations (for example, the Ticket Office).
• Provide creative input and assertive follow-through to efforts that enhance client satisfaction and retention.
• Identify sales opportunities by conducting networking and aggressive outreach to current client base.
• Perform other tasks and projects as requested.

Competencies and Qualifications
• Superior Customer Service skills.
• Positive and enthusiastic approach to customers and contacts so as to convey a positive image and ability to respond to client’s needs in a timely manner.
• Sales background preferred with proven track record.
• Excellent communication skills both written and verbal, detail oriented, strong problem solving and decision making abilities.
• Proficient in Outlook, Word and Excel. Experience with Archtics ticketing system a plus.
• Excellent interpersonal skills; ability to maintain smooth working relationships.
• Night and weekend work required including working events.
• Bachelor’s degree from a four-year college or university; or equivalent combination of education and experience.
• Exhibit Company core values:


Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


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Sales & Marketing: Corporate Sponsorship Sales
Corporate Partnership Development Manager - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Corporate Partnerships Development Manager is responsible for renewing, upselling and growing existing corporate partner business through the integrated packaging of Sharks Sports & Entertainment assets in the areas of signage, publications, promotions, tickets, suites and hospitality. The role is responsible for delivering plus-one service to our corporate partners and for the overall management of several existing corporate partnership accounts, upselling and creating value added opportunities in support of the objectives of the Sharks’ and SAP Center events sponsorship functions. This role will partner closely and be fully integrated with the Corporate Partnership Sales and Service teams to execute on partnership agreements and goals.

Essential Functions
The key responsibilities of this position are to meet sales quotas, provide excellent plus-one client services to maintain consultative sales relationships, develop new business opportunities through partner referrals, maintain SAP CRM database and to upsell related services.


Major Responsibilities and Representative Tasks

• Own and drive the renewal process; work to achieve and exceed individual and group goals
• Research existing clients to determine avenues to enhance marketing and advertising presence through the use of Sharks/ SAP Center inventory (electronic media, print ads, Arena signage, community development events, etc.)
• Design, present, and upsell existing clients through on customized packages of sponsorship services in line with customer marketing goals and objectives
• Identify upsell opportunities for assigned corporate partner accounts and develop strategies to maximize renewal business
• Identify and develop new business opportunities through partner referrals
• Maximize revenue to the organization as well as client satisfaction for all clients in assigned areas
• Use unique entertainment events and available facilities to maintain contacts and build customer satisfaction
• Partner and work closely with Service Manager and other internal departments to ensure fulfillment of all client deliverables, facilitate understanding and compliance with promotions and packages that have been sold to clients
• Collaborate with Service Team to organize sponsor events
• Perform other tasks and projects as required


Competencies and Qualifications

• Minimum of 3-5 years of sales experience in sports sponsorship sales and account management, or related field
• Able to produce and focus on revenue production within the guidelines given
• Proven history of renewing and upselling business
• Self-motivated team player with proven ability to work with aggressive individual and team sales goals
• Superior knowledge regarding the practices and principles related to the renewals sales and implementation of corporate partnership
• Excellent verbal, written and presentation skills
• Service and Solutions oriented, problem solving mentality a must
• Must be creative, detail oriented, possess strong work ethic, be willing to learn and have a desire to succeed
• Possess superior negotiation skills with a net profit bottom line mentality
• Excellent interpersonal skills; ability to maintain effective and collaborative working relationships with internal service providers and other departments that implement services sold.
• Ability to maintain a flexible schedule - evenings, weekends, and work related events

Education and formal training
• Bachelor’s degree (BA/BS) required, specifically in sports management/ marketing or related field preferred
• Proficient in Microsoft Word, Excel and PowerPoint
• Experience with CRM tools and process required

Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Operations
AHL Ticket Sales- Account Executive - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Ticket Sales Account Executive is a part of the ticket sales team in the Ticket Sales Department. The key responsibility of this position is to generate revenue through aggressive selling for the American Hockey League team and other events as requested.

Major Responsibilities and Representative Tasks
• Solicit and generate new business to maximize ticket sales revenue for the American Hockey League team and other events as requested.
• Develop and maintain a thorough awareness of ticket sales packages.
• Establish and maintain business relationships by focusing on the needs of our existing client base and prospects.
• Make a required minimum of outbound sales calls each day with the goal of maximizing all ticket sales revenue.
• Monitor and negotiate ticket sales process for season tickets and group sales events in line with sales objectives.
• Coordinate group sales activities and meet with all group clients to ensure high levels of customer satisfaction.
• Work American Hockey League team games, other arena events, and community events for purpose of maximizing sales opportunities.
• Build our customer database and actively track touchpoints.
• Make use of database, referrals and other sources to conduct aggressive outreach and increase tickets sales and prospects database.
• Actively participate in department activities and meetings working selflessly towards achieving common goals.
• Interact with other Sharks/Arena departments to provide a cooperative, customer-oriented focus for all operations.
• Provide creative input and assertive follow-through to efforts that enhance customer satisfaction.
• Perform other tasks and projects as requested.

Competencies and Qualifications
• A minimum of three year’s sales experience with a proven track record.
• Excellent communication skills both written and verbal, detail oriented, strong problem solving and decision making abilities.
• Positive and enthusiastic approach to customers and contacts so as to convey a positive image.
• Proficient in Outlook, Word and Excel.
• Experience with Archtics ticketing system a plus.
• Excellent interpersonal skills; ability to maintain smooth working relationships.



 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Apply for this position      |      Go back job listings


 

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