Current job openings | My Account - TeamWork Online | Mobile


Current available jobs in Sales & Marketing:





Sales & Marketing: Ticket Operations
Ticket Operations Coordinator - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Ticket Operations Coordinator, under the direction of the Manager of Ticket Operations, assists in order processing and customer service for all Sharks, Barracuda, SAP Center and Sharks Sports and Entertainment ticketing activities.

Major Responsibilities and Representative Tasks
• Process season, partial plan, group and individual ticket requests for all Sharks, Barracuda and SAP Center events as needed.
• Process season and partial plan payments in accordance with payment plan schedule.
• Manage ticket printing process and order fulfillment for all Sharks, Barracuda and SAP Center events.
• Game night duties including customer service, problem solving and other support related to event ticket sales.
• Assist in any ticket sales and service department functions such as Select-A-Seat, mailings, invoicing and other projects as requested.
• Produce customer data, financial and ticket sales reports on a timely basis.
• Handle ADA seating requests.
• Maintain and update customer records in the Archtics database and CRM system. 

Essential Functions
• Knowledge of ticket database - Archtics
• Proficiency in Microsoft Office, especially Microsoft Excel.
• Strong written and verbal communication skills.
• Provide unsurpassed customer service.

Competencies and Qualifications
• Highly motivated with a desire to be successful
• Detail-oriented and organized; ability to handle several projects at once
• Proficiency at computerized recordkeeping and administrative requirements of the position
• Excellent interpersonal skills; ability to maintain smooth working relationships with ticket sales department, as well as other departments and vendors
• 1-3 years sports/entertainment related ticket sales experience preferred
• Bachelor’s Degree or equivalent
• Must be able to work a flexible work schedule, including holidays and weekends
• Exhibit Company core values


 

  Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Executive, Season Sales - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Account Executive, Season Sales functions as a part of the ticket sales team within the Ticket Sales Department. The key responsibility of the Season Tickets position is to generate revenue through aggressive season ticket sales efforts for the San Jose Sharks and Barracuda.

Major Responsibilities and Representative Tasks
• Proactively and aggressively solicit and generate new business to maximize season/group ticket sales revenue for the Sharks and Barracuda.
• Develop and maintain a thorough awareness of ticket packages.
• Establish and maintain business relationships by focusing on the needs of our existing client base and prospects.
• Make a required minimum of 100 outbound sales calls each day with the goal of maximizing all ticket sales revenue.
• Monitor and negotiate ticket sales process for ticket events in line with sales objectives.
• Coordinate ticket sales activities and meet with all clients to ensure high levels of customer satisfaction.
• Work game nights and community events for purpose of maximizing sales opportunities. (ie. Tabling and attending networking events)
• Build and maintain our customer database and actively track touchpoints.
• Make use of database, referrals, and other sources to conduct aggressive outreach and increase ticket sales and prospects database.
• Actively participate in department activities and meetings working selflessly towards achieving common goals.
• Interact with other Sharks/SAP Center departments to provide a cooperative, customer-oriented focus for all operations.
• Provide creative input and assertive follow-through to efforts that enhance customer satisfaction.
• Work closely with other Sales groups, Corporate Partnership, Marketing and Communications.
• Develop prospects by calling on self-generated leads and provided lists.
• Handle in-bound sales calls from prospective customers.
• Support all organization sales teams in their efforts to sell inventory through sales calls and involvement in negotiations, when appropriate.
• Anticipate the needs of key clients and provide service opportunities to secure partnerships with the
o San Jose Sharks for years to come.
• Perform other tasks and projects as requested.

Competencies and Qualifications
• A minimum of one year of sales experience.
• Proven track record of sales excellence in professional sports or other high-touch, high-contact sales environment.
• Excellent communication skills both written and verbal, detail oriented, strong problem solving and decision making abilities.
• Positive, aggressive, and enthusiastic approach to customers and contacts so as to
o convey a positive image.
• Proficient in Outlook, Word and Excel. Experience with Archtics ticketing system a plus.
• Experience with CRM software a plus.
• Excellent interpersonal skills; ability to maintain smooth working relationships.
• Proven track record of developing long-standing client relationships.
• Motivated, dynamic, hard-working, and confident.
• Will accept long and unpredictable hours. Working evenings, weekends and holidays will be required.

Education

• Bachelor’s degree in sports management, business, marketing or related field preferred.
• Advanced degree is a plus.

 


Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Group Sales Account Executive - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Group Sales Account Executive, under the direction of the Group Sales Manager, functions as a part of the ticket sales team. The key responsibility of this position is to generate ticket revenue through aggressive sales efforts for the Sharks and other events as required. Although the focus is on group sales, the Group Sales Account Executive also has the ability to cross sell and leverage season ticket and partial plan packages. 

Major Responsibilities and Representative Tasks
• Solicit and generate new business to maximize group ticket sales revenue for the Sharks and other events as requested.
• Develop and maintain a thorough awareness of all ticket sales packages.
• Ability to create unique group sales events and theme nights.
• Establish and maintain business relationships by focusing on the needs of our existing client base and prospects.
• Make a required minimum number of outbound sales calls each day with the goal of maximizing all group ticket sales and premium hospitality package revenue.
• Monitor and negotiate ticket sales process for group sales events in line with sales objectives.
• Coordinate group sales activities and meet with all group clients to ensure high levels of customer satisfaction.
• Work game nights and community events for purpose of maximizing sales opportunities.
• Build our customer database and actively track touchpoints.
• Make use of database, referrals and other sources to conduct aggressive outreach and increase group ticket sales and prospects database.
• Actively participate in department activities and meetings working selflessly towards achieving common goals.
• Interact with other Sharks/Arena departments to provide a cooperative, customer-oriented focus for all operations.
• Provide creative input and assertive follow-through to efforts that enhance customer satisfaction.
• Perform other tasks and projects as requested.

Competencies and Qualifications
1. A minimum of six months sales experience with a proven track record of success.
2. Excellent communication skills both written and verbal, detail oriented, strong problem solving and decision making abilities.
3. Positive, aggressive, and enthusiastic approach to clients so as to convey a positive image.
4. Proficient in Outlook, Word and Excel. Experience with Archtics ticketing system a plus.
5. Excellent interpersonal skills; ability to maintain smooth working relationships.
6. Night and weekend work required including working events.
7. Bachelor’s degree from a four-year college or university; or equivalent combination of education and experience.
8. Exhibit Company core values:

 


Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Inside Sales - Sharks Sports and Entertainment (San Jose, CA)

POSITION OVERVIEW
Sharks Sports & Entertainment is seeking a positive and passionate individual that is committed to becoming an industry sales leader. All Sales Consultants will be responsible for selling luxury suites, premium inventory, season tickets, mini plans and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments. Day to day leadership and mentoring will be provided by the Inside Sales Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Responsible for the sale of new full season tickets and partial season ticket plans
• Expected to prospect and qualify all potential sales opportunities
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• 100 outbound phone calls daily
• Provide excellent customer service
• Meet or exceed weekly and monthly sales goals
• Assist customer service efforts (mailing invoices, tickets, etc…)
• Assist with Select-A-Seat events
• Complete 3-5 face-to-face appointments per week (show seats, give arena tours)
• Game night duties as assigned (visit clients, works sales table, etc…)
• Attend weekly meetings and role-play sessions conducted by Inside Sales Manager
• Participate in sales driven arena events
• Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Ability to work as a team player
• Excellent customer service skills
• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Ability to multi-task
• Ability to work extended hours including nights, weekends, holidays
• Ability to work in a fast-paced environment
• Strong computer skills – including all Microsoft Office software programs
• Ability to attend all home games
• Desire to be a sales industry leader
• Ability to present sales material to potential clients


Corporate Values:

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

Technical problems? Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)