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Current available jobs in Sales & Marketing:





Sales & Marketing: Game Operations/Presentation
2014 – 2015 Pepsi Tank Patrol Team Member - San Jose Sharks (San Jose, CA)

 Summary:
The Pepsi Tank Patrol provides a fun and exciting guest experience at all home San Jose Sharks games. Pepsi Tank Patrol members are responsible for on-ice intermission games and promotions during TV timeouts that take place in the seating area at SAP Center. They will also go out in the public at other Sharks events to bring the ultimate guest experience to that location.

Basic Functions:
• Execute sponsored promotions on and off the ice
• Choose participants for in-game contests
• Participates in off-site Sharks game-viewing parties
• Escorts the mascot, S.J. Sharkie, on game night
• Promote a positive fan experience

Requirements:
• Must be 18 years or older by August 1, 2014
• Available for a minimum of 20 home games and all playoff games
• Shifts will begin 3 hours before the games and end approximately a half an hour after the game (typically from 4:30 – 10:30PM)
• Team player in every sense of the word
• Must be able to pass the California required background check

Necessary Skills:
Applicants should posses the following abilities and characteristics:
• Ability to work with people of all ages
• Ability to learn new skills quickly
• Ability to process information in an organized and efficient manner
• Outgoing, enthusiastic personality; enjoys working as a part of a team
• Being able to think and react quickly in any situation
• Willingness to help others

You will have the opportunity to choose between the following interview sessions in the job question's section below. 

 

1) Session #1 – Wednesday, August 27th at 4:30 PM
2) Session #2 – Wednesday, August 27th at 7:00 PM
3) Session #3 – Tuesday, September 2nd at 4:30 PM
4) Session #4 – Tuesday, September 2nd at 7:00 PM

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please provide the corresponding number (1-4) from above, which interview session is your 1st preference?


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Sales & Marketing: Ticket Operations
SAP Center Group Ticket Sales Assistant/Sharks Ticket Sales Assistant - Sharks Sports and Entertainment (San Jose, CA)

Summary
The SAP Center Group Sales Assistant/San Jose Sharks Ticket Sales Assistant will provide support to the Ticket Sales department within the areas of sales, service, and operations.

Major Responsibilities and Representative Tasks-Sharks Ticket Sales Assistant
• Research target markets for Sharks ticket sales/SAP Center events initiatives
• Support Ticket Sales, Service, and Operations staff and other departments as needed
• Assist in processing ticket orders
• Assist in data entry
• Assist with Sales and Marketing mailings
• Provide superior customer service to all clients and fans
• Through training by Ticket Sales staff, become knowledgeable on all relevant tools in Archtics (Event Software powered by TicketMaster)
• Participate in tabling events throughout the community and at Sharks games to help promote Sharks ticket packages
• Assist on Sharks game days at SAP Center as needed
• Participate as a team member through meetings and informal support to other team members and support staff, to maximize customer service and sales performance.
• Perform other tasks and projects as requested
 

Major Responsibilities and Representative Tasks- SAP Center Group Sales Assistant
• Research target markets for various SAP Center events
• Support Group Sales staff and other departments as needed
• Assist in processing ticket orders
• Assist in data entry
• Assist with Sales and Marketing mailings
• Assist in generating ticket sales reports
• Provide superior customer service to all clients
• Through training by Group Sales staff, become knowledgeable on all relevant tools in Archtics (Event Software powered by TicketMaster)
• Participate in tabling events throughout the community to help promote upcoming SAP Center Group Sales events
• Assist on Group Sales event days at SAP Center
o Provide superior customer service to clients and problem solve any ticket related issues in the SAP Center Ticket Office
o Visit Group clients at events to ensure a positive experience
• Participate as a team member through meetings and informal support to other team members and support staff, to maximize customer service and sales performance.
• Perform other tasks and projects as requested

Competencies and Qualifications
• Available to work approximately 20 hours per week, including some nights and weekends based on event schedule
• Proficient in Outlook, Word and Excel. Experience with Archtics ticketing system a plus.
• Previous customer service and/or sales experience a plus
• Good communication skills
• Exhibit Company core values

 

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

 PLEASE NOTE THAT THERE ARE TWO (2) PART-TIME OPPORTUNITIES AVAILABLE - one with our San Jose Sharks ticket sales team and the other with our SAP Center Group Sales ticket team. The Sharks ticket group focuses on sales only for the San Jose Sharks team while the Group Sales team focuses on a variety of events including WWE Live, Ringling Bros. Circus, Disney on Ice, Walking With Dinosaurs, the Harlem Globetrotters, and more! 

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


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Sales & Marketing: Ticket Sales
SAP Center Group Sales Coordinator - Sharks Sports and Entertainment (San Jose, CA)

On and off the ice, the people of Sharks Sports and Entertainment are motivated, enthusiastic team players. We host incredible, world class entertainment, major concerts, operate community ice rinks, and of course are home to the legendary San Jose Sharks. We know what it takes to win, and continue to be one of the most exciting sports and entertainment franchises in the Bay Area.

Want to be part of our winning team? Send us your resume today!

Major Responsibilities and Representative Tasks
Group Sales

• Solicit and generate new customers to maximize revenue for SAP Center events.
• Develop and maintain a thorough awareness of group ticket sales.
• Establish and maintain focused sales-oriented contact with organizations and responsible individuals who have participated as group sales customers or may be expected to participate in the future.
• Monitor and negotiate availability for group events in line with sales objectives and event capacity.
• Meet and coordinate event activity with all groups to ensure high levels of satisfaction.
Sales Lead Database Follow-Through
• Build and enhance the usefulness of existing lead database.
• Make use of lists, referrals and other sources to increase prospects.
• Identify prospects for each event by conducting networking and aggressive outreach.
Team Participation
• Participate as a team member through meetings and informal support to other team members and support staff, to maximize customer service and sales performance.
• Interact with SAP Center Marketing and Booking Departments to provide a cooperative, customer-oriented focus for all operations.
• Provide creative input and assertive follow-through to efforts that enhance customer satisfaction.
• Represent the Group Sales department at various community events and at select Sharks games to promote ticket sales.
• Perform other tasks and projects as requested.

Competencies and Qualifications
1. Previous Ticket Sales experience - cold calling skill a must.
2. Proficient in Outlook, Word and Excel. Experience with Archtics ticketing system a plus.
3. Superior customer service skills.
4. Night and weekend work required including working SAP Center events.
5. Excellent interpersonal skills; ability to maintain positive working relationships.
6. Bachelor’s degree from a four-year college or university; or equivalent combination of education and experience.


Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

 

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


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